Post series: Power of Questions

This is post 1 of 2 in the series “Power of Questions” The Power of Close-Ended Questions In lots of situations we’re taught that we need to use “open-ended” questions. Meaning questions that can’t result in a “yes” or a “no” answer. Close-ended: “do you like chocolate?” Open-ended: “how do you feel about chocolate?” Open-ended questions are generally more powerful because you learn the answer to the similar close-ended question, but you also get a lot more data along with it. Plus you get the additional benefit of really engaging the person. The open-ended question creates conversation, whereas the...